Job ID 331971
Our London based client is looking for a talented and dedicated Senior IT Support Analyst to join their expanding team. You will be tasked with the following,
– An understanding of ITIL is essential, a qualification would be preferable.
– Expert knowledge, understanding and experience of common computing principles and technologies – e.g. PC’s, Printers, Networking, Microsoft, Citrix, Active Directory, Antivirus and Microsoft Cloud technologies (Endpoint manager, Azure) .
– Expert knowledge of Microsoft based operating systems with emphasis on Windows 10/11 with Office 356.
– Previous experience working within a fast-paced client facing support environment
– Expert user & Security Group Active Directory administration experience.
– Extensive experience managing major incidents including business expectations and communications. •
– Experience with Manage Engine Endpoint Manager and Mobile Device Manager is desirable
– You should have excellent problem solving and interpersonal skills, capable of working to deadlines, high level of attention to detail, and have a keen desire to learn and progress