Service Delivery Manager – SC CLEARED – Inside IR35 – £600 – REMOTE WORKING

A Service Delivery Manager is required to take ownership for the successful delivery of a complex and wide-ranging service contract, or a portfolio of contracts.

Your future duties and responsibilities:

You'll be accountable for all IT and related services to clients as well as for the full service lifecycle, including internal and external service support and service delivery.

Key Activities:
* Successful delivery of one or more complex and wide-ranging services.
* Owning all aspects of the service contract(s) and reporting progress and status.
* Managing the delivery of the service within the context of the SBU/BU financial and operational drivers.
* Understanding, challenging and working effectively within commercial parameters.
* Delivering the planned business outcomes for the business unit and the client(s).
* Managing client relationships.
* Securing additional business.

Required qualifications to be successful in this role
SDM with a real experience / background in Infra and Apps, needs to be able to jump into detail and manage client
The successful candidate will have strong experience in at least one of the following:
* Data management and strategy.
* Application and infrastructure controls monitoring design and implementation.
* Asset Management.
* Service Management/ Design/ Knowledge management and documentation.
* Platform security, Data Protection and patching.

Additional experience:
* Strong IT Service Delivery experience.
* Service level maintenance and service risk management experience.
* Delivery and obligation control experience.
* Understanding of ITIL framework.
* Experience of leading teams.
* Client management/communication experience, both technical and non-technical.
* Incident management experience (beneficial).

This is an urgent requirement and the position requires an immediate start, so apply now if you are an experienced Service Delivery Manager and available for a new contract!

Nigel Frank International is the leading Microsoft recruitment firm in the UK, advertising more Microsoft jobs than any other agency. We deal with both Microsoft Partners & End Users throughout the UK and Europe and we have never had more live requirements & jobs for Microsoft professionals. By specialising solely in placing candidates in the Microsoft market we have built relationships with most of the key employers in the UK and have an unrivalled understanding of where the best opportunities & jobs are. Apply now by sending your CV to (see below) or calling Sesan Orimolusi. Nigel Frank International is acting as an Employment Business in relation to this vacancy