
Service Desk Analyst
Permanent @Garniche Jobs UK posted 4 weeks ago in IT ShortlistJob Detail
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Job ID 333596
Job Description
Allstaff Recruitment are currently seeking a Service Desk Analyst based in Cambridgeshire for a prestigious company.
Summary of the Service Desk Analyst role…
Salary: £26,000 – £28,750
Location: Cambridgeshire
Type of Contract: Permanent, Full time
Hours: 36.25 hour working week, Monday – Friday
The role…
As the Service Desk Analyst your role will involve the following important duties:
Provide support for all desktop-used technologies.
Maintain incident records using the help desk system.
Assign tickets and escalate to other technical teams.
Assist with the set-up and issue of IT equipment.
Assist in the racking and installation of server equipment in server racks.
Assist with the patching of data network connections for servers.
Arranging the repair of hardware equipment with 3rd party vendors.
The experience required…
As a successful Service Desk Analyst, you will have the following:
Educated to degree level or equivalent qualification or experience.
Windows desktop support experience.
Good customer service skills.
Excellent organisational skills.
Why choose Allstaff Recruitment?
Allstaff Recruitment is an Independent Recruitment Specialist acting as an employment agency and an employment business. We specialise in Permanent, Contract and Temporary placements across a vast number of industries.
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**Thank you for your interest in the Service Desk Analyst role. One of our qualified Recruitment Specialists will now review your application. Due to the high volume of applications Allstaff Recruitment receive, it is with regret we are unable to respond to all candidates directly. However, if you do not hear from us within seven days, you have unfortunately been unsuccessful on this occasion