ServiceNow Developer: Up to £46,480, 27% pension, hybrid working, flexible hours, investment in your L&D and career growth and lots more…

DWP. Digital with Purpose.

Do you thrive in a challenging environment and actively seek solutions?

We have a great opportunity to join our community of amazing experts at DWP Digital as a ServiceNow Developer.

You will join a team within DWP working on the largest government installation of ServiceNow within Europe. You will be responsible for developing stories, providing technical input and assistance to colleagues within your feature team.

DWP is the UK's largest government department. We help people into work and make payments worth over £195bn a year, to support millions of daily users.

Our DWP Digital teams are delivering a once-in-a-generation transformation of products and services that almost everyone in the UK will use, at key times in their lives. We're using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions that are changing how government works.

The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.

Delivery. Work. Projects.

Our ServiceNow platform currently supports circa 120,000 colleagues across the ITSM, ITOM, SPM, NLU, Security and HR On-boarding modules exposing us regularly to a wide range of different challenges and opportunities within the ServiceNow ecosphere.

As a ServiceNow Developer you will be responsible for developing stories assigned to you, ensuring meets both the stated requirements and the acceptable standards defined within the PDU. You will provide technical guidance for other members of the feature team, working towards becoming a subject matter expert within at least one area of the ServiceNow estate.

Day to day you will:

Deliver new configuration and functionality to the ServiceNow Production instance in line with the DWP Software Delivery Lifecycle and DWP Place roadmap.
Complete stories assigned or escalate blockers to ensure that development is completed to expected standards and are delivered within timescales
Mentor junior developers within your feature team.
Create and maintain documentation.

What experience will you need?

Experience of IT Infrastructure services or applications within a large-scale organisation in any of build, operate or engineering contexts.
Experience of delivering solutions within an agile framework.
Experience of troubleshooting and resolving complex issue across an enterprise tooling infrastructure, individually or as part of a team.
Experience of effectively communicating at different levels, across multi-functional teams.

Details. Wages. Perks.

You'll join us in your choice of our digital hubs in Blackpool, Leeds, Manchester, Newcastle-upon-Tyne or Sheffield

We also have all the tools and tech we need to enable our people to work flexibly. We work a hybrid model with a mix of home working and time in the office.

In return for your skills, we offer a competitive pay of up to £46,480.

You'll be eligible for a brilliant civil service pension with employer contributions worth over £10,000 per year

You'll get a generous leave package starting at 26 days, plus all the usual bank holidays, and the option to take extra days off on flexi leave.

We also have a broad benefits package built around your work-life balance which includes:

Flexible working, flexi hours and flexi days
Hybrid working: some time in a hub with the team, some time at home
Family-friendly policies
Time off volunteering and charitable giving
Bring your authentic self to work with 'I Can Be Me in DWP'
Discounts and savings on shopping, fun days out and more
Interest-free loans to buy a bike or a season ticket
Working in an award-winning environment and culture
Professional development, coaching, mentoring and career progression opportunities.

Process.

Stage 1: Application

Stage 2: Interview

We know how valuable your time is. We have a clear and succinct hiring process with only TWO STAGES.

Click 'Apply' for more information and to start an application on Civil Service Jobs