ServiceNow Lead

Contract @Garniche Jobs UK in IT
  • Share:

Job Detail

  • Job ID 306677

Job Description

Job Title: ITSM/ServiceNow Lead/Architect

Location: UK London (Onsite)

Duration: Contract -Inside IR35

Skills Required:

1. More focus on process manager in Service Asset & Configuration Management, Hardware Asset Management and Software Asset Management domain.

2. Not required developer, should have process-oriented candidate.

3. ServiceNow knowledge is mandatory.

Responsibilities:

* Act as Process owner for Service Asset & Configuration Management, Hardware Asset Management and Software Asset Management

* Own the ITSM Foundation Data and CSDM – ensuring they’re fit for purpose for DWS business needs.

* SME in ServiceNow capabilities to deliver above processes.

* Deliver and drive delivery with vendor recourses to ensure the processes are built, tooling requirements are defined, tested, and implemented, training technical teams on process with vendor.

* Establish and run a Configuration Board to ensure all technology teams understand the approach to the CMDB, Discovery and Data Model, collaboratively ensure all DWS needs are met as such