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    Systems Engineer

    Permanent @Garniche Jobs UK posted 2 weeks ago in IT
    • Bellshill, North Lanarkshire View on Map
    • Post Date : March 7, 2023
    • Apply Before : April 19, 2023
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    Job Detail

    • Job ID 335892

    Job Description

    Level 2/3 Systems Engineer

    Bellshill

    £27,000 per annum (with opportunity for on-call cover)

    Nine Twenty are proud to be partnering with an IT Support Services company in Bellshill to hire a Level 2/3 Systems Engineer to join their team.

    Hours of Work

    37.5 hours per week, shift rotation:

    9am – 5.30pm

    7.30am – 4pm

    9.30am – 6pm

    Responsibilities

    The successful candidate will work within our Service Desk in an ITL environment and carry out the following tasks:

    * Daily checks of back-ups and monitoring solutions.

    * Provide end user IT Support.

    * Use ITSM platform to record progress of incident timeline and resolution.

    * Creation of knowledge-based articles.

    * Provide support to Modern Apprentices.

    * Be a point of escalation for lower level Systems Engineers.

    Requirements

    * Strong Communication skills with IT background.

    * Proven experience in 1st Line IT Support.

    * Ability to organise and prioritise workloads.

    * Experience working in ITIL environment.

    * Full UK Driver’s Licence is essential.

    * The following qualifications are desirable:

    * CompTIA+

    * Network+

    * Active Directory

    * M365

    * Azure

    * MFA Technologies

    * Ticketing Solutions

     
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