Systems Support Officer
Permanent @Garniche Jobs UK posted 4 weeks ago in IT ShortlistJob Detail
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Job ID 307126
Job Description
Systems Support Officer
£28,000
Woking
Are you a technically minded person that has a passion for problem solving and experience of learning and understanding a number of systems at any one time. My client a leader in their field are seeking a bright and enthusiastic candidate that is able to manage and support users of a variety of POS systems.
Responsibilities:
Maintaining and updating a number of POS systems
Liaising with POS providers
Supporting managers when import of data to systems don't update
Identifying issues and provide solutions
Extracting and studying data from various systems to help drive projects forward
Being the first point of contact by phone and email
Updating the database with supplier details and suppliers and resolving issues
Maintaining online ordering platform
Work with the HQ team to provide support as and when needed
Skills
2 years experience working with various systems in a busy environment
Great attention to detail
Data and systems knowledge
Excellent working knowledge of Word and Excel
Fantastic customer service skills
Strong organisational skills
Excellent communication skills, both written and verbal
Experience of working with POS systems