Technical Account Manager

Permanent @Garniche Jobs UK in IT
  • BA22, Yeovil Marsh, Somerset View on Map
  • Post Date : January 11, 2023
  • Apply Before : March 10, 2023
  • Salary: $28,000.00 - $28,000.00
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Job Detail

  • Job ID 305492

Job Description

Technical Account Manager
* Yeovil
* Up to £28k DOE
My Client a recognised IT service provider is currently seeking a Technical Account Manager to join their small but dynamic team. Their services Range from IT Architecture, Managed Services and Remote Support
Technical Account Manager Roles and Responsibilities:
* Confirm that we are providing the correct service for the customer's requirements using regular audits and checking methods
* Ensuring alongside our Engineers that customer technical documentation including technical diagrams are up to date
* Assist with technical preparation for client visits
* Attend client visits either alone or as part of the team conducting system audits and discussing operational requirements including hardware and software opportunities
* Compilation of client technical roadmaps
* Production of client proposals, bids and tenders in liaison with Account Management, design team and client
* Shared responsibility for Design Team tasks with other Account Managers
* Reporting sales opportunities to Head of Account Management
* Complaints (Including Data/Security Breaches)
* Compliance Requests
* Data Subject Access Requests
* Discuss requirements firstly with the client and then with the Project Manager and liaison with Design Team
* Supply pricing/quotations for review
* Ensure & manage logistics of equipment
* Make sure hardware is in the right place at the right time
* Ensure the Project Team is aware of any challenges throughout the process
Technical Account Manager Salary
* Up to £28,000 DOE