Technical Support Analyst
London – On-site
Permanent
£35k-£40k per annum

Responsibilities:

Troubleshoot & support PC software/hardware, smartphones, application issues, installations, upgrades, cloud data storage, printing, Microsoft O/S, O365, AV, Teams, Zoom, Cloud platforms, SSO & Security
Meet & Support onsite users
Remote support tools to support remote workers
Managing service desk – logging & managing tickets
Hardware & Software upgrades & rolloutsDesired Experience:

High level of communication skills
Enthusiastic & co-operative
Proven working knowledge of technical support in Windows 10, MS Office 365 Admin, Azure AD, Intune, Microsoft Teams, General IT support, OKTA & ZscalerSkills:

Troubleshooting & problem-solving skills
Identify & manager priorities
Time Management
Flexible schedule
Team playerModis International Ltd acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers in the UK. Modis Europe Ltd provide a variety of international solutions that connect clients to the best talent in the world. For all positions based in Switzerland, Modis Europe Ltd works with its licensed Swiss partner Accurity GmbH to ensure that candidate applications are handled in accordance with Swiss law.

Both Modis International Ltd and Modis Europe Ltd are Equal Opportunities Employers.

By applying for this role your details will be submitted to Modis International Ltd and/ or Modis Europe Ltd. Our Candidate Privacy Information Statement which explains how we will use your information is available on the Modis website