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User Researcher

Permanent @Garniche Jobs UK in IT
  • Altrincham, Greater Manchester View on Map
  • Post Date : November 1, 2022
  • Apply Before : December 1, 2022
  • Salary: $55,000.00 - $55,000.00
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Job Detail

  • Job ID 271040

Job Description

User Researcher


Up to 55k DOE

This organisation is a multi-award-winning Digital, IT and Management Consultancy practice based in the UK and Australia – clients appoint them as professional problem solvers to help them deliver cutting edge projects. They are people who like making a real contribution and difference in their professional lives and aren't scared of a challenge or managing uncertainty. Their corporate values of "Innovation, Excellence, Integrity" are at the core of everything we stand for and deliver.

Their people are effective communicators who play an active role in teams and are excited by shaping ideas and delivering complex solutions working with others. They are grounded and responsible professionals who understand that leading edge, fast-paced projects require sustained commitment and energy, and that achievement can be demanding as well as highly rewarding.

You will be excited by the opportunity to:

Ensure that user centred design principles are applied at all stages of the project, using your knowledge of human factors, ethnography, and user-centred design processes in order to ensure an iterative and customer focused development environment.
Evaluate and monitor our clients' experience across multiple touchpoints and platforms, as well as reviewing proposed designs and anticipating any usability issues they may cause.
Collaborate with designers, product owners, developers and analysts to provide teams with research solutions and key insights that will inform product development.
Support consultations and build relationships with senior stakeholders on a daily basis.
Draw on the full suite of UX research methodologies, deploying them continuously or tactically as appropriate.
Regularly conduct, moderate and analyse user-testing sessions on clients' sites rapidly turning observations into actionable design recommendations.
Plan, coordinate and manage all practical aspects of user-testing sessions (with team support) including writing participant recruitment briefs and managing external suppliers.
Employ remote user testing, session-tracking, heuristic evaluation, competitor analysis, site intercepts, surveys and IA activities as projects require.

You will have experience and awareness of:

User research delivery experience in a consultancy, agency or in-house setting.
Degree or higher degree in psychology, behavioural sciences, HCI or similar.
Demonstrable regular experience of moderating one-to-one usability sessions – and (ideally) training in interviewing techniques.
Knowledge and practical experience of using a variety of UX research methods (qualitative and quantitative), with a strong awareness of their merits and weaknesses.
Experience of using a variety of commercial UX research or VOC software tools.
Knowledge of UCD principles and best practices.
Delivering digital services in accordance with best practice and the latest and most relevant design manuals.

If this role sounds like something of interest to you please email your CV