Workforce Planner

Salary: competitive depending upon experience + benefits

Where the job is based: (Primarily working within Kerv Digital office, with some home-working flexibility) UK HQ, Seven House, 18 High Street, Longbridge, B31 2UQ

Who we are:

Kerv Digital (previously known as cloudThing) solve complicated problems with great digital experiences. We combine Power Platform, DevSecOps, Data Science and Software Engineering to achieve measurable business outcomes for our clients. Headquartered in Birmingham and part of Kerv, we are part of a £50m revenue global organisation, with over 450 employees, working with over 800 sector-leading clients, with offices in London, Birmingham, and Bangalore.

Kerv is an ethically led organisation, and we are proud of our values. Our mission to Build Future and make a positive difference in society helps guide us to choose to work primarily with Nonprofit and Public Sector organisations. We encourage all our teams to embrace the latest technologies, frameworks, and cloud deployment platforms to help our clients achieve more. We relish the difficult problems and integration challenges and guarantee our developers are never bored.

We are proud to be certified as a Great Place to Work by independent assessors in both the UK and India. We can offer you an inclusive, collaborative atmosphere to develop your skills as part of a global multi-discipline development team with opportunities to be mentored by forward-thinking, highly skilled and experienced individuals.

Join us today to work closely with household name clients, build your technical prowess, and make new friends along the way.

Who we are looking for:

A dynamic individual that has strong organisational and planning capabilities combined with outstanding communication skills, ideally, gained within a workforce or resource planning setting. The ability to work well under pressure, a passion to thrive in a reactive fast-paced environment are a must, as well as confidence in working individually or as a team to meet deadlines – all whilst demonstrating a sense of humour is essential.

Responsibilities:

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Responsible for planning out and managing suitable resource across a range of projects – experience of Software Development Life Cycle skillsets/technologies beneficial.

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Project Forecasting – working with team members and other departments to understand future project requirements and recruitment needs.

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Maintain accurate information and data via the WFM tool (Runn.IO).

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Maintain Service Level adherence by ensuring effective resource utilisation and allocation.

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Maintain an awareness of project budgets along with other commercial considerations to inform decision making.

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Engage with both the Project Delivery Team and Head of Departments to assess feedback during project delivery and/or post completion to gain an understanding of where improvements can be made.

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Ability to discuss allocations with potential employee candidates and sell benefits/match career aspirations.

Required Experience:

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Great organisation skills; both your own and assisting other team members

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Handling team and client requests and ensuring those requests are met

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Kick-ass Microsoft 365 skills (Excel, Word, Teams etc)

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You will need to be able to demonstrate knowledge and experience of Scheduling and Planning applications.

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Experience with banding methodologies beneficial eg SFIA

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Comfortable extracting data from systems and creating meaningful reports

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Excellent spoken and written communication

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Other tasks as reasonably requested (yes, our lawyers asked for that one)

We are also looking for people that fit how we work, which is something like;

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happiest working under their own direction, but fully supported when needed

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an obvious attention to detail, we want you to obsess about the little things!

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an escalation handler, able to achieve win-win outcomes by utilising the skills across the team

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Past experience of working in a multi-national set up enabling ability to work effectively with remote teams in India

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ability to work flexibly to deliver on-time to tight timescales

What we can do for you:

We’re a transparent, honest and fiercely equal employer that believes completely in providing the best possible work experience for our employee’s:

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Real Flexibility – we’re a family first organisation, and if the work gets done, you can work when and wherever you want. A healthy approach for most of our unicorns (that’s this team) seems to be splitting three ways between home, customer sites and the office.

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Awesome Environment – all of our employee’s will tell you that we foster an easy going environment, are experts at what we do and care deeply about what we work on – that’s in large part because we’re privately owned by those that work day-to-day in the business, and the company was started specifically to find a way for people to take more enjoyment from their work.

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Interesting Work – these days most of our customers are household names and many of our projects have an important impact on the world around us. The kind of things we do regularly include working with not-for-profits to transform how they leverage technology, working with public bodies to shape digital services and working with top tier private entities to bring genuinely new and meaningful products and services to market.

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Great Benefits – all the usual suspects and then some. Some highlights include our choose-your-own tech approach to end-user devices, well stocked cupboards with tasty goodies (we’re a food first company too), excellent professional development support including frequent in-house training for tech. you can’t get trained on anywhere else and private healthcare. Full disclosure; some benefits can only be provided after probation.

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Recognition & Growth – Certified as a Great Place to Work by independent assessors in both the UK and India and we’ve just entered the Sunday Times Tech Track 100, which charts the top 100 fastest growing tech. companies in the country; we know we achieved this directly through the people we choose to work with.

Don’t take our word for it though, check out our impartial Glass Door reviews

More on equality:

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We’re an Equal Opportunity Employer and determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race. We are committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions are based on business needs, job requirements, individual qualifications and work experience.

*Please note: By submitting an application you agree to Kerv Digital’s recruitment policy